Shipping Policy

Thank you for choosing Lavender for your fashion needs! We strive to provide an exceptional shopping experience, including efficient and reliable shipping services. Please review our shipping policy outlined below:

Lavender (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website lavender.shoping (the “Site”) and when you purchase products or services from us. Please read this Privacy Policy carefully. By accessing or using our Site, you agree to be bound by this Privacy Policy.

1. Processing Time:

Orders are typically processed within 3-5 business days after payment confirmation, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly extended, but we will always strive to ship your order as quickly as possible.

2. Shipping Methods and Carriers:

• We offer several shipping options to accommodate your needs, including standard, expedited, and express shipping.
• Our primary shipping carriers include Shiprocket, and Delhivery, ensuring reliable and timely delivery of your orders.
• You will have the opportunity to select your preferred shipping method during the checkout process. Please note that shipping costs and delivery times may vary depending on the selected method and your location.

3. Shipping Rates:

• Shipping rates are calculated based on the weight of your order, destination address, and selected shipping method.
• We may offer free shipping promotions during specific periods or on orders that meet certain criteria. Please check our website or promotional emails for more information on current shipping offers.

4. Delivery Timeframes:

• Estimated delivery times are provided during the checkout process based on your selected shipping method and destination.
• While we strive to meet these delivery estimates, please note that actual delivery times may vary due to factors beyond our control, such as weather conditions, customs delays, or carrier disruptions.

5. Order Tracking:

• Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
• You can track the status of your order by entering the provided tracking number on the carrier’s website or through our order tracking page.

6. International Shipping:

• We offer international shipping to many countries worldwide, allowing customers from around the globe to enjoy our products.
• Please note that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fees.

7. Shipping Address:

Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delivery issues. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Order Changes and Cancellations:

Once an order has been placed, changes are not possible and cancellations can only be possible within 24 hrs.. Please review your order carefully before completing the purchase.

If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact our customer service team for assistance. Thank you for shopping with LAVENDER, and we hope you enjoy your purchase!